Rescue and repatriation service (AWS)

The Alpenverein Weltweit Service (AWS) provides cover for all members of Österreichischer Alpenverein for rescues in the event of any accidents during leisure activities.

Full details of the Alpenverein Worldwide Service (AWS) are available here

Members are advised to read the AWS document and to take out travel insurance if they think it is necessary.

The AAC(UK) and the office are unable to provide any interpretation of the AWS and members with queries should contact KNOX Versicherungsmanagement GmbH at the contact details on:

KNOX Versicherungsmanagement GmbH
Resselstraße 33, A-6020 Innsbruck
Tel.: +43/512/238300-30
Fax: +43/512/238300-15

In the event of repatriation KNOX and Europ Assistance have access to selected members details via a report available from the AAC(UK) office. If you change your address, the AAC(UK) office must be informed to ensure the information available to KNOX and Europ Assistance is up to date. There is no need for members to inform KNOX or Europ Assistance as this updated information will be available to them automatically.

European Health Insurance Cards and Brexit

For latest information from the Government about the validity of an EHIC post-01/01/21 please refer to where you should be able to source up-to-date government advice on the future of EHIC, and whether it is necessary to obtain additional medical insurance cover for a trip outside the UK. Whatever arrangements are made for EHICs to continue to be valid, or for a scheme to replace them, please note that the EHIC of a UK citizen is not currently valid for Switzerland, Norway, Iceland or Liechtenstein.

[Updated 18 August 2021]

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