FAQs relating to Club Membership

How do I join and purchase membership of the AAC(UK)?

See the Membership page for details on how to become a new member or renew your existing membership.

What are the benefits of joining the AAC(UK)?

There are many benefits of membership. See the Benefits page for details of what you are entitled to.

Do I need to live in the UK to become a member of the AAC(UK)?

Not at all, the AAC(UK) has over 12,000 members from all over the world.  We welcome overseas members and post to all corners of the world.

How can I pay for membership?

Applying online on the website is the fastest way to purchase membership.  Go to the Membership page to create a ‘My.Britannia’ account (if you are renewing your membership) or complete the ‘Become A Member’ form (for New Members).  You can pay with DR or CR card.  Postal Membership Application Forms are also available (Contact the office) and allow up to a week.  You may also pay by CR or DR card or pay by cheque, payable to “Austrian Alpine Club (UK) Limited”.

Can I join or renew my membership over the phone?

No sorry, membership applications should be applied for online via the secure Membership page or contact the AAC(UK) Office to request a Postal Membership Application Form as above.

Can I apply to set up a Direct Debit to renew my membership automatically?

No sorry, we do not offer that service at the moment.  You will need to renew each year via the secure Membership page or contact the AAC(UK) Office to request a Postal Membership Application Form as above.

Is there a special deal for families?

We encourage family membership, and there is a special discount for families that join. See Membership fees page for details.

For how long does membership last?

Membership runs for a calendar year, from the day you apply until it expires (on 31 December each year).   You can apply for membership at any time during the calendar year. 

Can I receive a reduction in membership fee if I’m applying late in the year?

Unfortunately not, there are no reductions for applying late in the year.

When will my membership and Rescue and repatriation service (AWS) cover

expire?

All memberships expire automatically on 31 December each year, although The Rescue and repatriation service (AWS) cover will continue to the end of the following January, as long as the membership is renewed by 31 January each year.

Example: for membership year 2021, membership could extend at most from December 2020 until 31 December 2021 inclusive.

When can I apply for membership for next year?

Membership for the following year is usually available by 01 December each year, which will continue to 31 December of the following year.  The Rescue and repatriation service (AWS) cover will continue throughout the following January, as long as the membership is renewed by 31 January each year.

Do I get a membership card?

Yes, all member(s) will receive both a digital membership card (via email) and a follow up physical membership card through the post.  Digital membership card(s) will be received as soon as we have received your application and payment for membership.  Check any junk/spam folders for our automated reply email.

Each physical card(s) should be signed.  Children’s cards (with category JG and KD) should be signed by a parent or guardian who is a member.  You need to show both this card and/or the digital card along with your passport (or other identity document) to obtain the benefits of membership, including Hut discounts.

Is my Rescue and repatriation service (AWS) cover still valid even if I have not received my membership card?

Yes, this is not a problem.  As soon as we received your application and payment for membership you are entitled to the Rescue and repatriation service (AWS) cover.  Ensure that you have received your confirmation email with your digital card(s).  Check any junk or spam folders for our reply before calling.  You can print the card(s) and take with you.

How long does it take to process a membership application?

As soon as we receive your application and payment for membership your Membership and Rescue and repatriation service (AWS) cover is valid.  Ensure that you have received your confirmation email with your digital card(s).  Check any junk or spam folders for our reply before calling.  You can print the card(s) and take with you.

Once I have membership how do I update my account with new address details?

Log in to your My.Britannia account and update the details on your account.

or adding other member to my household?

Log in to your My.Britannia account to add or nenew other new members including spouses.  See View my personal data, and renew my membership for details.

What if I want to cancel my membership?

You will need to email or call the office to cancel your membership application.  Once the membership is valid you have 14 calendar days (from the date of application) in which to change your mind and receive a full refund.

What if my membership-related question is not in this list?

Please contact the AAC(UK) Office, and we will do our best to answer it.

 


[Updated 25 August 2021]

Become A Member FOR 2021

2021 Membership is available now!

2021 Membership will be valid from midnight (UK time) on the day of processing up to 31 December 2021.

Click here to join/renew