FAQs relating to Club Membership

How do I join the AAC(UK)?

This is explained in detail in our Membership page.

What are the benefits of joining the AAC(UK)?

The Benefits page will tell you about the many benefits of membership.

Is AAC(UK) only for people living in the UK?

Not at all, the AAC(UK) has over 15,000 members from all over the world.

How can I pay for membership?

The easiest way to (re)join and pay for membership, if you have a debit or credit card, is using this website. Please go to the Membership page where you will see it all explained. The other way is to contact the AAC(UK) Office and ask for a Postal Membership Application Form, which is self-explanatory and which additionally enables you to pay by cheque.

Can I join or renew over the phone?

No, please use either our secure Membership page or contact the AAC(UK) Office to request a Postal Membership Application Form.

Can I apply to set up a Direct Debit to renew my membership automatically?

No, not at the moment.  You will need to renew each year using either the website, go to the Membership page or contact the AAC(UK) Office to request a Postal Membership Application Form.

Is there a special deal for families?

We encourage family membership, and there is a special discount for familes that join.

For how long does membership last?

You can apply for membership at any time of the year for that calendar year.  There are no reductions for applying late in the year.

When will my membership expire?

All memberships expire automatically on 31 December each year, although Insurance will continue to the end of the folllowing January, as long as the membership is renewed by 31 January each year.

Example: for membership year 2019, membership could extend at most from December 2018 until 31 December 2019 inclusive.

When can I apply for membership for next year?

Membership for the following year is usually available to apply for by 01 December each year, which will continue to 31 December of the following year.  Insurance will continue throughout the folllowing January, as long as the membership is renewed by 31 January each year.

Do I get a membership card?

Every member receives a membership card which they must sign (with children’s [category JG and KD] cards being signed instead by a parent or guardian who is a member). You need to show both this card and your passport (or other identity document) to obtain the benefits of membership, this includes Hut discounts.

Is my Insurance still valid even if I have not received my membership card?

Yes, this is not a problem.  Ensure that you have received your confimation of processing email (check any junk or spam folders for our reply before calling).  Print this email and take it with you.

How long does it take to process a membership application?

We do try to process both postal and website applications within three working days of receiving them, but this cannot be guaranteed. In periods of high demand or in the event of force majeure an even longer time must be allowed, however if you complete the ‘Departure date’ section of the application form you will automatically be prioritised and we will do our very best to get the membership card(s) to you in time, posting 1st Class where necessary.  Note that receiving the membership cards may take longer due to postage delays. 

Please note The AAC(UK) Office does not operate on Friday afternoons or weekends, and is usually closed for several days over the Christmas/New Year period.  Applications received during this time will NOT have valid Insurance cover until processed by the office.

I am going on my trip really soon, how can I speed up processing of my application?

If you are travelling soon no need to panic, apply on-line and ensure that you complete the travel date field on the application form to prioritise your application.  We will do our very best to process urgent applications, posting 1st Class where necessary.  Ensure that you have received your confimation of processing email (check any junk or spam folders for our reply before calling).

What if my membership-related question is not in this list?

Please contact the AAC(UK) Office, and we will do our best to answer it.

 


[Updated 19 February 2019]

Become A Member FOR 2019

2019 Membership is valid from midnight (UK time) on the day of processing up to 31 December 2019.

Click here to join/renew